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Audits and Certifications

We audit our stores and Distribution Centres based on international reference standards in the area of Quality and Food Safety.

We carried out over 6,700 audits on stores and Distribution Centres in 2016, where external audits are included, representing a decrease of 8% compared to the previous year due to the score of some stores that didn't justify corrective actions and additional audits. The following levels of compliance were obtained:

  • Pingo Doce: 86%
  • Recheio: 82%
  • Biedronka: 81%
  • Ara: 72%
  • Distribution Centres Portugal: 91%
  • Distribution Centres Poland: 96%
  • Distribution Centres Colombia: 95%

For more detailed information, see Related Content.

 

CertificaTIONS

In 2016 the following certifications were renewed/maintained:

  • ISO 22000:2005 certification, regarding Biedronka's warehousing and distribution process in all the 15 Distribution Centres, and product development process in Biedronka's headquarters;
  • ISO 9001:2008 certification for the Development of Private Brands, in Portugal, and Post-Launch Product/Supplier Follow-Up;
  • HACCP certification in accordance with the Codex Alimentarius of Pingo Doce's central kitchens in Gaia, Aveiro and Odivelas;
  • HACCP certification in accordance with the Codex Alimentarius of the Recheio Cash & Carry stores (including the store in Madeira);
  • HACCP certification in accordance with the Codex Alimentarius of a franchised store of Recheio Cash & Carry in the Azores.
  • HACCP certification in accordance with the Codex Alimentarius of the Caterplus Food Service platforms (except the Lisbon platform);
  • HACCP Certification, concerning Food Safety, based on the Codex Alimentarius of the Azambuja, Modivas, Guardeiras and Algoz Distribution Centres.

In 2016, all the Polish Distribution Centres renewed their certification for handling organic products, according to EC Regulation 834/2007.